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19 days ago
Topic:
End of the road?

Eric F
Eric F
Posts: 54
Eric F
Eric F
Posts: 54
Topic: End of the road?
so the errors.xml file was extremely large, but also showed up to me as blank... so i replaced it with an older copy of the file i had copied and then repeated the "enable". Please see attached errors.xml file (bottom) for the new z-wave error, because i honestly have no idea what it means.. also errors2.xml is the large blank one if that helps
20 days ago
Topic:
End of the road?

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Topic: End of the road?
Anytime it tries to start Z-Wave and fails, it will auto-disable it. You can check the error log and event log for messages that are related. First things I check are that that the COM port hasn't changed, and that no other app is using the COM port (which in that case I'm guessing isn't a factor here).
20 days ago
Topic:
End of the road?

Eric F
Eric F
Posts: 54
Eric F
Eric F
Posts: 54
Topic: End of the road?
this is version 1.3.3325, after applying the manual file change over you posted in this thread.
20 days ago
Topic:
End of the road?

Eric F
Eric F
Posts: 54
Eric F
Eric F
Posts: 54
Topic: End of the road?
Any word on why you think my Z-Wave settings keep switching back to "disabled" immediately when i change it to "enabled"? I've been getting by by manually turning things on and off, but it'd be nice to get the majority of my network back online!
9/12/2018
Topic:
End of the road?

Robert Cook
Robert Cook
Posts: 11
Robert Cook
Robert Cook
Posts: 11
Topic: End of the road?
Hi Chris,


First, thanks for getting back to me... really appreciate it.
I managed to get the service working again. I was originally running version 1.3.3170 (2/8/17) and tried the fix, which didn't work. I removed everything, restored back and upgraded to 1.3.3301 Beta (10/8/17). Verified everything was working again (except for the licensing), applied the fix and I'm now able to see all of my devices and running 1.3.3325 (4/22/18).
Do you expect to release an official upgrade fix anytime soon?
Thanks again!
9/11/2018
Topic:
End of the road?

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Topic: End of the road?
Hi Robert, when you attempt to start it, do you get an error in the Windows Event Viewer application log?
9/11/2018
Topic:
End of the road?

Robert Cook
Robert Cook
Posts: 11
Robert Cook
Robert Cook
Posts: 11
Topic: End of the road?
Hi Chris,
I downloaded the file and replaced the CastleOS Core Service files as recommended but I cannot get the Core Service to start again. I tried rebooting and manually starting the service but not having any luck. What else can I try to get CastleOS working again?
8/25/2018
Topic:
End of the road?

Eric F
Eric F
Posts: 54
Eric F
Eric F
Posts: 54
Topic: End of the road?
Hello there, so i followed the above steps to fix the issue. My HUE lights are now working as normal, however my Z-Wave Network keeps showing disabled in the settings, and i am unable to alter the states of those devices. Whenever i go to enable Z-Wave in settings, it reverts itself back to disabled. All my devices are showing in the correct states in the portal, but I am unable to turn them on or off from there (except as i said the hue lights).
8/19/2018
Topic:
End of the road?

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Topic: End of the road?
While I prepare a more permanent solution, for anyone affected by this you can download the linked zip file. It includes the latest CastleOS I've been working on, and I disabled the license limit (it will still show Trial Expired, but have no effect). To use it, first stop CastleOS Core Service in the Windows Services control panel, then go to C:\Program Files (x86)\CastleOS\CastleOS Core Service, and copy everything there to somewhere safe in case it's needed later. Finally, once the aforementioned folder is empty, extract everything in the linked zip to that folder, and restart CastleOS.

As always, it's also recommended you make a backup of your configuration.xml file that's located in C:\ProgramData\CastleOS\CastleOS Core Service.

Link to download: https://drive.google.com/open?id=1b-MQpE4A88pByh44MEvLBWkIbsX5hiay

Thanks!

-Chris
edited by ccicchitelli on 8/19/2018
8/17/2018
Topic:
End of the road?

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Topic: End of the road?
Hi Scott, our SSL cert expired. The servers are still there, but it looks like the licensing library rejects a non secure connection. I'll get working on that ASAP, sorry about that!
8/17/2018
Topic:
End of the road?

Scott Goffman
Scott Goffman
Posts: 111
Scott Goffman
Scott Goffman
Posts: 111
Topic: End of the road?
After a reboot, my CastleOS is showing "Trial Expired". Looks like it's no longer able to connect to the license servers.

PM'd Chris, but no response, and his last logon to this site was 7/3.

So is Castle OS dead? I guess I'm moving on to either OpenHAB or HomeGenie. Their setup/config is waaaay more complex than COS, but they're open-source and not tied to a cloud service that might go away at any moment.

Anyone have other suggestions for replacements?

-Scott
7/25/2018
Topic:
Insufficient Disk Space for Windows Update

Kevin Mathews
Kevin Mathews
Posts: 138
videobear, what became of this in your case?
7/19/2018
Topic:
Castlehub without CastleOS

Andrey Danchenko
Andrey Danchenko
Posts: 37
Hi Chris,

Is it possible to buy another barebones CastleHub? Want to use it for Kodi/Plex/whatever else.

Thank you!
7/3/2018
Topic:
Can't install "latest" beta!

Kevin Mathews
Kevin Mathews
Posts: 138
Using a new Samsung Note-8
7/3/2018
Topic:
Can't install "latest" beta!

Kevin Mathews
Kevin Mathews
Posts: 138
BTW the dimmer dials are back on the android app, but now when I long-press them it highlights the dim number... difficult to get it to give up the text and let me "grab" the dial.
7/3/2018
Topic:
Can't install "latest" beta!

Kevin Mathews
Kevin Mathews
Posts: 138
Wasn't aware you moved then to a different location. Did the same thing at first, then I ran as admin and it worked.
What is the latest plan for the Win10 update issue on this hub?
7/3/2018
Topic:
Can't install "latest" beta!

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Topic: Can't install "latest" beta!
You'll want to get the latest beta from the download page instead, it's newer...
7/3/2018
Topic:
Can't install "latest" beta!

Kevin Mathews
Kevin Mathews
Posts: 138
Trying to install the latest Beta on the Google Drive from Sept 14, 2017... ok... but I get an error at 95% installed, "insufficient privileges to install system updates". Installing as admin.
6/21/2018
Topic:
Is there a PowerView shade driver yet?

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Not yet, sorry about that!
edited by ccicchitelli on 6/21/2018
6/21/2018
Topic:
Insufficient Disk Space for Windows Update

Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Yes you can, but it is officially unsupported. You'll need to image and restore the current drive in order to maintain the Windows 10 license. Customers have upgraded their drive size, as well as memory capacity, successfully.