The general support forum topic for CastleOS - ask questions, get help, and more
Cant get through my firewall to hub
Tim Bateson Posts: 53
1/21/2017
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I have port forwarded to my ipv4 address the 3 ports listed in the folder in file explorer. 80, 8080 that are tcp and 1701 that is a udp port. I have also forwarded port 25 for my emails that one works fine! Any suggestions?
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Chris Cicchitelli Administrator Posts: 3390
1/21/2017
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You don't need 1701. The other ports should be working, if you can access CastleOS via those ports on the internal network (which I presume you can), then it's likely either being routed to the wrong internal IP address, or those ports are blocked by your ISP.
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Tim Bateson Posts: 53
1/21/2017
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I can easily check with my ISP to see if they can be unblocked if blocked. How can I see if they are being rerouted? Chris Cicchitelli wrote: You don't need 1701. The other ports should be working, if you can access CastleOS via those ports on the internal network (which I presume you can), then it's likely either being routed to the wrong internal IP address, or those ports are blocked by your ISP.
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Chris Cicchitelli Administrator Posts: 3390
1/21/2017
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"How can I see if they are being rerouted?"
Not sure what you mean? They would just be blocked. No rerouting.
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Tim Bateson Posts: 53
1/21/2017
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I must have misunderstood, in your post you said they may have been rerouted to a different internal IP address. I do have access on the internal network. I will call the ISP on Monday and update afterwards. Thanks as always
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Chris Cicchitelli Administrator Posts: 3390
1/21/2017
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I did say that, but that's just a matter of whether you configuring your router correctly or not. That's not related to the ISP potentially blocking it.
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