Pella Insynctive Bridge 

Just checking if anyone has had success adding a Pella Insynctive Bridge to COS. When included successfully the bridge is supposed to turn its status LED green and emit a long tone. When I include mine the LED turns green and the tone starts but never stops (literally never, I let one go for 20+ minutes before unplugging the device).

Checking the Devices page in COS I do see a new Z-Wave device "Generic Controller:XX". Each time I try to add the Bridge device I get a new instance of "Generic Controller:XX" each with the same node number.

I have called Pella Support and they are not familiar with COS, so they are going to have an engineer on their side do some investigation, but I thought I would ask from this side as well.

Hmm, I wonder if an engineer really looked at it if that's the response they are giving you. We use the official Z-Wave library licensed from Sigma, so it's the same "Z-Wave system" that everyone else uses. More likely the issue is it's using a command class we don't support or isn't being linked to that device properly. I've looked around, but I can't find Z-Wave documentation for the Pella bridge. Do you mind asking support for that, then I can wire it up? I'll need to know which command classes their device is expecting. Thanks!!

Thanks. Once I have the Z-Wave technical docs for that device I can figure out what's what...