A forum topic for reporting bugs and other issues with CastleOS
Portal Error
Gregory Cooper Posts: 2
9/5/2013
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I occassionally (read: frequently) get a generic "Error" when loading the portal page. It sometimes happens on other screens, but most often on the Portal page. This has happened on multiple browsers on multiple devices and laptops.
I just downloaded and installed the trial yesterday, so it should be the latest version.
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Chris Cicchitelli Administrator Posts: 3390
9/5/2013
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Gregory Cooper wrote: I occassionally (read: frequently) get a generic "Error" when loading the portal page. It sometimes happens on other screens, but most often on the Portal page. This has happened on multiple browsers on multiple devices and laptops.
I just downloaded and installed the trial yesterday, so it should be the latest version. Hi Greg! Sorry about this! Can you upload (or email to info@castleos.com) your configuration.xml file located in C:\ProgramData\CastleOS\CastleOS Core Service? I'll take a look and see if I can spot what could be causing the Portal screen to error.
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Tommy Long Posts: 218
7/6/2016
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Running 1.3.2226 (Merrimac). I edited one of my device's power settings to 4.5W. This caused the Portal page to break, merely saying there was an error of some kind. Nothing else displayed. I changed the power setting to 5 and the portal page came back to life. Apparently it can not handle a number with a fraction.
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Chris Cicchitelli Administrator Posts: 3390
8/25/2016
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