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1.3.2212 stability problems Messages in this topic - RSS

Scott Goffman
Scott Goffman
Posts: 111


3/8/2016
Scott Goffman
Scott Goffman
Posts: 111
Since COS updated itself to 1.3.2212 a few days ago I've been having stability issues. When the the Core Service first starts up, everything is fine, but over the next (roughly) 24 hours, the CPU usage gradually climbs, memory usage goes up to about 1.5 GB, and the UI becomes slower and slower until it's completely unresponsive. At that point, I have to stop and restart the Core Service.

I'm not positive about this, but activating any Scene seems to either cause or accelerate the problem.

Are older versions available for download so I can roll back for now?

-Scott
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Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390


3/8/2016
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Hey Scott, are you using INSTEON? Also, can you send a remote support request? I'd like to log in and check a couple things.

Sorry about this!!
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Scott Goffman
Scott Goffman
Posts: 111


3/8/2016
Scott Goffman
Scott Goffman
Posts: 111
Yes, I'm using an Insteon PLM. I'll send the remote support request.

Thanks,

-Scott
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Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390


3/8/2016
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
It appears you changed the system password...do you have a monitor connected to approve our connection? Otherwise please DM me the password...
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Scott Goffman
Scott Goffman
Posts: 111


3/8/2016
Scott Goffman
Scott Goffman
Posts: 111
Do you mean the CastleOS admin account password? The default should still work. I am remoted into the server now, and TeamViewer is showing "Please wait until your partner joins the session."
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Scott Goffman
Scott Goffman
Posts: 111


3/9/2016
Scott Goffman
Scott Goffman
Posts: 111
Hi Chris,

Unfortunately, the problem is still occurring; when I went to use the UI last night it was unresponsive and I had to restart the core service. This morning it was back up to 1.1GB and constant CPU hammering.

Just a few errors reported, all "Queue processing failed 02 check."

-Scott
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Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390


3/9/2016
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3390
Sorry Scott. Please send a remote support request and we'll do some more digging on this issue...
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