The general support forum topic for CastleOS - ask questions, get help, and more
Installation Hang? 
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Andrew Steinberg Posts: 3
7/3/2013
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Hello. Trying out CastleOS. Just downloaded the latest. Install got to about 98%. It's sitting there at the end with a browser window open indicating there is a redirect loop. Running Win7Pro w/ SP1 w/ a few other web based services running on various ports. Suggestions? Thank you.
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Adam Posts: 37
7/5/2013
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Andrew Steinberg wrote: Hello. Trying out CastleOS. Just downloaded the latest. Install got to about 98%. It's sitting there at the end with a browser window open indicating there is a redirect loop. Running Win7Pro w/ SP1 w/ a few other web based services running on various ports. Suggestions? Thank you. I have exactly the same problem. I don't think it's related to the installation. I had it working almost perfectly and then I rebooted my PC after the 1st and it no longer works. I believe it's that the trial expired on the beta after July 1st. Until the software that was promised to be released 5 days ago comes out, I'm stuck with a bunch of really expensive light switches, unless I begin setting everything back up under HouseLinc...But, now when I opened CastleOS, I got the same redirect message. Tried uninstalling and reinstalling, nothing. I think the software is coded to do that after July 1st.
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Chris Cicchitelli Administrator Posts: 3390
7/5/2013
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Hi Andrew! The new version is available for download now. It's still a free beta until August, when we will officially end the beta program.
P.S. I'm getting the feeling not everyone got our email blast on the 1st, I'm going look into this further...sorry!
edited by ccicchitelli on 7/5/2013
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Jeremy Robertson Posts: 5
7/6/2013
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I did not get your e-mail blast either. Checked the spam filter and it was not there either.
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Robert Lind Posts: 1
7/19/2013
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I am also having the same issue.
I have tried to install it several times, but it always hangs at about 98 or 99 percent. I re-downloaded and tried it again, but to no avail.
Does anyone have any suggestions ?
I am running XP
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Chris Cicchitelli Administrator Posts: 3390
7/19/2013
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Robert Lind wrote: I am also having the same issue.
I have tried to install it several times, but it always hangs at about 98 or 99 percent. I re-downloaded and tried it again, but to no avail.
Does anyone have any suggestions ?
I am running XP Hey Robert, sorry about this! When it hangs at the end like that it means it's trying to start CastleOS but can't - which usually means something on your computer is running and blocking it, the most common culprit being HouseLinc. If you are running that or any other automation software, please shut it down completely before trying to install CastleOS. -Chris
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