The general support forum topic for CastleOS - ask questions, get help, and more
New to castle os, Z-Stick Gen5 not working
Alexander Morillo Posts: 2
11/10/2016
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I purchased the Z-Stick Gen5, I have been able to use it on homemaker a d in-control without issues. In castle os the stick is not working..
Verified drivers are installed on Windows. Device panel shows uzb(com7).. then in setting in castle os choose the correct port. And click enable..no devices are ahowns in the drop downs.
Tested this in my main computer and on my laptop , the stick is not being detected, yet it works in other apps.
I made sure castle os was the only apply installed and it still does not work in castle os.
Trying to get this to work on my new home.. Any assistance is appreciated.. thank you.
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Alexander Morillo Posts: 2
11/10/2016
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Sorry I meant zstick works in homeseer and in-control...thank for any help
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Chris Cicchitelli Administrator Posts: 3390
11/10/2016
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Hi Alexander, sorry for this trouble. Access to the USB stick might be being blocked by one of the other two apps you testing. The stick can only be connected to by one app at a time, so if those are running they will block CastleOS.
Thanks, Chris
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